Agents

Access operations

Scheduling Agent

Coordinate scheduling options across clinical urgency, patient preference, eligibility, and operational capacity.

Statusplanned
OwnerCare navigation
Permissions3
Audit events4

Human review

when urgency, eligibility, capacity, or consent is ambiguous

care navigator or scheduling operations reviewer

01no emergency triage replacement
02no autonomous appointment confirmation without configured consent
Inputs

Minimum context required before workflow execution.

  • appointment request
  • availability
  • care pathway
  • patient preference
Outputs

Reviewable artifacts the agent can produce.

  • ranked scheduling options
  • routing recommendation
  • escalation reason
Interoperability

Connector targets this workflow may eventually depend on.

  • EHR scheduling
  • patient access systems
  • FHIR
Permissions

Least-privilege capabilities allowed for this workflow.

  • read scheduling fixture
  • rank appointment options
  • prepare outreach draft
Audit events

Events that must remain observable and reviewable.

  • options ranked
  • constraint detected
  • patient outreach drafted
  • escalation created
Boundary

No SCRIMED agent should operate beyond explicit scope, consent, permissions, and review policy.

Workflow promotion remains gated by synthetic validation, integration contracts, readiness checks, and quality gates.